Thing 0--How to move forward with technology?

Well, I'm kind of stuck right now since I can't install Jing on my lap top.  I have made contact with my Helpdesk but haven't heard yet.  Apparently  the District has a way we can already make screen shots--which I will learn--but that application doesn't make the mini-movies.  They may have a way to do that also since I have seen them in use by some GR people.  I'll also find out if I can get the right to down load Jing.  We'll see!